Walking in and not getting hit in the face with smoke smell was a-mazing! Pleasant scent throughout, super clean and the room was gorgeous. When we went back to ask how much longer, we were told in a snarky-ish manner by. We put our name in and told it would be 10 min. Now on to dinner.we just wanted a casual meal and went to the coffee shop/bar. Okay, so at this point, I am wondering if people are just in a poor mood. I approached her (with tip in hand!), and she barked at me to go to the bar if I wanted a water. A little later, I observed a server with a tray with waters. I even called service and they tried to get someone over without success. A couple of hours later, I got up from a machine to locate a server and nobody in sight. I gave her the benefit of doubt and thought that maybe not a good day for her. Yes, I was aware and was asking if there was a room available and if not, no big deal. Not so friendly team members - We arrived early and before I could finish my sentence about check in the front desk person abruptly informed me of the 4p check in time.
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